Answers to the most common questions about Paid Relational, where organizations pay volunteers for each friend they remind to vote using the Numinar app.
New to Paid Relational? Start with How to earn money texting your friends and How to cash out and get paid.
About Paid Relational
Is this legit?
Is this legit?
Yes. Numinar is software that campaigns and organizations use to reach voters. With Paid Relational, the organization that recruited you pays you for each friend you remind to vote, and Numinar sends the payment after a quick check that the texts were sent.
Who pays me?
Who pays me?
The organization you're texting for sets your pay. Numinar sends the payment to the email address on your Numinar account as a digital reward from Tremendous, our payments partner.
How much will I earn?
How much will I earn?
Each paid project shows the amount per contact on your Home screen. The organization also sets the most you can earn on each project. Questions about your pay rate should go to the organization that recruited you.
Does Numinar pay for knocking doors or making calls?
Does Numinar pay for knocking doors or making calls?
No. Paid Relational texting is the only program where Numinar sends payments to volunteers. If you're being paid to knock doors or make calls, contact the organization that hired you about your pay.
Texting and earnings
I texted a friend but my earnings didn't go up.
I texted a friend but my earnings didn't go up.
Check these common causes:
On Android, you need to tap Confirm send in Numinar after sending the text.
On iPhone, you need to tap Send in Messages. If you cancel, the text doesn't count.
You already texted that friend in this project. Each friend counts once per project.
You've reached the most you can earn on this project.
You already cashed out, so the amount started over.
My friends don't show up after matching.
My friends don't show up after matching.
Numinar matches your contacts to the voter file by cell phone number. Only friends who are registered voters on the organization's list show up, so it's normal for many contacts not to match. Make sure Numinar has access to all of your contacts, not just selected ones. If you've added contacts since you matched, email support@numinar.com.
The Match Contacts button is grayed out.
The Match Contacts button is grayed out.
Numinar needs access to your contacts. Tap Enable Contacts Access to Match to open your phone's settings, turn on access to your contacts, then go back to the app.
I can't find the project.
I can't find the project.
Make sure you're in the right organization by tapping the menu in the top left of the Home screen. If you still don't see it, ask the organization that recruited you to make sure you're assigned to the project.
I don't see the Cash out your earnings button.
I don't see the Cash out your earnings button.
The button only shows when the organization you're in has Paid Relational turned on. Make sure you're in the right organization, or ask the organization that recruited you.
Getting paid
How do I get paid?
How do I get paid?
Tap Cash out your earnings on the Home screen, then Redeem. We email you a link to upload screenshots of a few of your texts. Once they're approved, your payment is emailed to you. See How to cash out and get paid.
When will I get paid?
When will I get paid?
Within 1 to 3 business days after you submit your screenshots.
I didn't get my payment email.
I didn't get my payment email.
Check your spam or promotions folder for an email from Tremendous, and make sure you're checking the email address on your Numinar account. Still nothing after 3 business days? Email support@numinar.com.
My screenshots were rejected or my account was flagged.
My screenshots were rejected or my account was flagged.
Our team reviews every submission. Using the same phone for more than one account, or screenshots that don't show the text to the friend listed, can be flagged. If you think it's a mistake, tap Schedule a Call in the rejection email, or email support@numinar.com.
Got a text from a friend?
A friend texted me about voting. Where did it come from?
A friend texted me about voting. Where did it come from?
That text came from your friend's own phone. They used the Numinar app to remind people they know to vote. Numinar didn't send the text.
How do I stop these texts?
How do I stop these texts?
Since the text came from your friend's personal phone, replying STOP won't do anything on Numinar's end. Reply to your friend and let them know, or block their number on your phone.
đŹ Still need help?
Email support@numinar.com. Include the email address on your Numinar account and the name of the organization you're texting for.
